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AWARD GUIDES

SCHADS Award rates in Australia 2025/2026

A practical guide for community, disability & home care employers

Updated From 1 July 2025 (home care aged care from 1 Oct 2025)

Steve Harris

Written by

Steve Harris

General information only – not legal advice This guide provides general information about the Social, Community, Home Care and Disability Services Industry Award 2010 (MA000100) as at the date of publication. It is not legal advice and should not be relied on as a substitute for advice specific to your organisation.

This guide provides general information about the Social, Community, Home Care and Disability Services Industry Award 2010 (MA000100) as at the date of publication. It is not legal, financial, or employment advice and should not be relied on as a substitute for advice specific to your organisation.

Award coverage, classification, pay rates, penalties, and allowances depend on the employer's principal business, the employee's role, and the work actually performed. Employers must confirm coverage and apply the correct Schedule, level, and pay point for each employee.

Wage rates, penalties, and allowances under modern awards may change due to Annual Wage Reviews, Equal Remuneration Orders, or other Fair Work Commission decisions. This guide references the SCHADS Award as consolidated up to 1 October 2025 (including the 1 July 2025 wage review and the 1 October 2025 home care aged care update). Employers must always verify current entitlements using the Fair Work pay guides, the consolidated Award text, or the Pay and Conditions Tool (PACT).

All classifications, wage examples, and compliance commentary in this guide are indicative only. Final outcomes must be determined by reference to the current Award, the Fair Work Act 2009, and the National Employment Standards.

Looking for MA000100? This is it.

The Social, Community, Home Care and Disability Services Industry Award 2010 is registered with Fair Work Australia as Modern Award MA000100. If you've been searching for MA000100, you're in the right place. This guide covers all pay rates, penalty rates, and entitlements under this award.

View MA000100 on Fair Work Australia →

What is the SCHADS Award?

The Social, Community, Home Care and Disability Services Industry Award 2010 (MA000100), commonly known as the SCHADS Award, is a modern award made by the Fair Work Commission. It sets minimum pay rates and employment conditions for disability services, community services, crisis accommodation, and home care employers in Australia, determining classification, wages, penalties, and allowances based on the type of service delivered and the work performed.

What this guide covers

This guide covers areas commonly missed in SCHADS compliance, including broken shifts, sleepovers, on-call allowances, minimum engagements, and Equal Remuneration Order (ERO) rates.

Award rate calculator

AWARD RATE ESTIMATOR

See how RosterElf interprets the SCHADS Award

This is an educational example showing how penalty rates work under the Social, Community, Home Care and Disability Services Industry Award 2010 (MA000100). Select your stream and classification to see indicative rates.

Important: This is an estimator for demonstration purposes only. Rates are indicative from 1 July 2025 (aged care home care from 1 October 2025). Do not use these calculations for actual payroll without verifying against the official Fair Work pay guide and the Pay and Conditions Tool (PACT).
Base ordinary rate
Mon–Sun, 6:00am–8:00pm
$ 34.58 /hr

SCHADS Award penalty rates

Example weekly cost (38 hours)

Example total: $1,314.04

Example only — not for payroll use

This is a demonstration of how RosterElf calculates SCHADS award-compliant rates.

The actual cost for your employees will depend on:

  • The correct SCHADS stream (Schedule B, C, D, or home care disability/aged care)
  • Their specific classification level and pay point within that stream
  • Actual hours worked and shift times, including broken shifts and sleepovers
  • ERO rates for Schedule B and C employees
  • Applicable overtime rules (SACS/Crisis: first 3 hours; others: first 2 hours)
  • Broken shift allowances, sleepover allowances, and other award allowances
  • Current award rates — verified against the official Fair Work pay guide and PACT

Calculator Limitation

This calculator shows simplified penalty scenarios for demonstration. The SCHADS Award has significant additional complexity including stream-specific overtime rules, broken shift allowances ($20.82/$27.56), sleepover allowances (4.9% of standard rate), 24-hour care provisions, and separate aged care and disability home care streams from 1 January 2025. Always verify with the official Fair Work pay guide and PACT.

For accurate payroll calculations, always:

  1. Verify current rates with the official Fair Work pay guide
  2. Use the Pay and Conditions Tool (PACT) for your specific stream, level, and shift pattern
  3. Confirm the correct stream for each employee (Schedule B, C, D, home care disability, or home care aged care)
  4. Use award interpretation software or consult a payroll professional

Do not rely on this example for actual wage payments.

Stop calculating SCHADS rates manually

Let RosterElf handle award compliance automatically

SCHADS is one of Australia's most complex awards — five streams, ERO rates, broken shifts, sleepovers, and two home care sub-streams since January 2025. One misconfiguration can lead to significant underpayments. RosterElf's award interpretation engine applies the right rate for every shift, automatically.

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How RosterElf automates SCHADS calculations

1
Configure SCHADS streams

Set up pay templates for each SCHADS stream and classification level — including ERO rates for Schedule B and C employees and separate home care streams for disability and aged care from January 2025.

Award interpretation →
2
Automate broken shifts & sleepovers

RosterElf automatically detects broken shifts, applies the correct allowances ($20.82 / $27.56), tracks sleepover allowances at 4.9% of the standard rate, and records active work during sleepovers at overtime rates.

SCHADS Award guide →
3
Auto-apply to every shift

Every rostered shift automatically calculates the correct pay rate based on the employee's SCHADS stream, classification level, employment type, and shift timing — including client visit travel and GPS verification.

Payroll integration →

Quick casual pay rates reference 2025/26

Many SCHADS employers use casual workers. Here are the casual ordinary-hours rates for the most common stream and level combinations (Mon–Sun, 6.00 am–8.00 pm):

Stream / schedule Common level Casual hourly rate
SACS (Schedule B) Level 2, Pay Point 1 $43.23
Crisis accommodation (Schedule C) Level 2 $48.31
Family day care (Schedule D) Level 2 $37.43
Home care – disability (Schedule E) Level 2, Pay Point 1 $34.44
Home care – aged care (Schedule F) Level 2 $41.08

Weekend & public holiday rates are higher

  • Saturday ordinary: 175% casual (e.g., SACS L2 casual: $60.52/hr)
  • Sunday ordinary: 225% casual (e.g., SACS L2 casual: $97.27/hr)
  • Public holidays: 275% casual (e.g., SACS L2 casual: $118.88/hr)

Use the calculator above to see exact rates for your stream, level, and employment type.

Quick summary for time-poor managers

The four compliance pillars that drive SCHADS underpayments

Most SCHADS underpayments trace back to one (or more) of these.

Compliance pillar What commonly goes wrong Why it matters
Award coverage Wrong award (e.g., Aged Care Award, Nurses Award, Health Professionals Award) Entire pay framework can be wrong
Schedule + classification Wrong Schedule (B vs E/F), wrong level/pay point, or missing ERO rates Base rate errors compound fast
Employment type & minimum engagements Missing part-time written agreements, wrong casual loading, minimum shift payments missed "Hidden" underpayments in short shifts
When/How work is done Weekend/PH rates, shift allowances, overtime triggers, broken shifts, sleepovers/on-call missed Penalties/allowances can exceed base pay

If you only skim one section, make it this: SCHADS is not one simple wage table. It's a "family" of streams/schedules with different classification structures and (for many roles) pay points. It also has special rules for broken shifts, sleepovers, and on-call, which are very common in disability and home care operations.

"Sanity check" minimum adult hourly rates (full-time equivalent, ordinary weekday hours)

Indicative only—verify classification + schedule.

  • Home care (aged care) Level 2: $32.86/hr (from 1 Oct 2025)
  • Home care (disability care) Level 2 Pay point 1: $27.55/hr
  • Social & community services Level 2 Pay point 1 (ERO current rate): $34.58/hr
  • Crisis accommodation Level 1 Pay point 1 (ERO current rate): $38.65/hr

Headline "big lever" penalties

  • Saturday ordinary hours: 150%
  • Sunday ordinary hours: 200%
  • Public holiday: 250%
  • Casual weekend (inclusive of casual loading): Saturday 175%, Sunday 225%
  • Casual public holiday (inclusive): 275%

Award coverage

Award coverage must be confirmed

This content assumes that the SCHADS Award (MA000100) applies. Award coverage depends on the employer's principal business, the employee's role, and the work actually performed. Some roles that appear similar may instead be covered by other modern awards, enterprise agreements, or instruments. Award coverage should be confirmed using the Fair Work Pay and Conditions Tool (PACT) or professional advice before relying on this information.

Does the SCHADS award apply? (quick self-check)

SCHADS covers employers throughout Australia in the:

It also lists key exclusions

SCHADS does not cover employers/employees covered by (among others):

Rule of thumb:

  • Residential aged care facility staff → often Aged Care Award (not SCHADS)
  • Home care services to older people → often SCHADS (home care sector)
  • Registered/enrolled nurses and many clinical roles → often Nurses / Health Professionals awards

SCHADS can still apply to disability services delivered in a private residence or outreach setting—being "in a home" doesn't automatically mean the home care schedule is the right one.

Labour hire / on-hire note

SCHADS can apply to labour hire/on-hire employees when they're performing work in the covered industry sectors (subject to exclusions).


What is the SCHADS Award?

Think of MA000100 as the minimum "rulebook" you can't go below when it applies. It sets:

  • minimum wages (by Schedule/classification/pay point)
  • casual loading and minimum shift payments
  • rostering structures (including broken shifts, sleepovers, on-call)
  • penalty rates, overtime and shift loadings
  • allowances (uniform/laundry, meal, vehicle, on-call, broken shift allowance, etc.)

Who it covers (and who it doesn't)

Classification depends on duties, not job title

All SCHADS Award classifications referenced are indicative only. Final classification must be determined by comparing the employee's actual duties, level of responsibility, qualifications, and experience against the relevant Schedule definitions and level descriptors in the Award. Job titles, funding models, or position descriptions alone do not determine classification.

Scenario Likely Award Notes
Residential aged care facility staff Aged Care Award Not SCHADS
Home care services to aged persons SCHADS (home care sector) Schedules E–F
Registered/enrolled nurses Nurses Award Not SCHADS
Disability services in private residence SCHADS May be Schedule B or home care
Crisis accommodation workers SCHADS Schedule C
Family day care coordinators SCHADS Schedule D

Common roles & likely classifications

Below are 10 common roles in disability, community and home care businesses, mapped to a most-likely SCHADS schedule/level shortlist. This is not a definitive classification. Final classification depends on actual duties and the relevant Schedule definitions in MA000100.

Interactive role classification guide

Click each role to expand details

Two quick "red flag" checks that catch most errors

1. Are you paying the correct table?

  • Schedule B/C roles may require ERO current wages (not just "minimum weekly wage")
  • Home care aged care has specific rates (and a 1 Oct 2025 update rule)

2. Do you roster/payout the "SCHADS specials" correctly?

  • Broken shifts, sleepovers, on-call, minimum engagements, and weekend/PH penalties are where audits usually land

Why this matters: Most SCHADS underpayments occur after roles change but classifications are not reviewed. Changes in duties, client complexity, or service delivery models often require reclassification under a different schedule or level.


2025/26 pay rates overview

For the official rates, download the Pay Guide – SCHADS Award (MA000100) from Fair Work.

Correct schedule selection is essential

SCHADS contains multiple schedules and wage structures. Roles may fall under Schedule B (Social and Community Services), Schedule C (Crisis Assistance and Supported Housing), or the Home Care schedules, depending on how services are structured and delivered. Employers must determine the correct schedule before applying levels, pay points, or wage tables.

Indicative rates only – always verify current figures

Any wage rates, levels, or pay structures referenced are indicative only and may change due to Annual Wage Reviews, Equal Remuneration Orders, or other Fair Work Commission decisions. Employers must always check the current Fair Work pay guide, consolidated Award text, or PACT tool before paying employees.

The SCHADS pay structure in one sentence

You must identify the right Schedule (stream) first, then the correct level and pay point, then apply casual loading/penalties/allowances as required.

Key date you must not miss: 1 October 2025 (home care aged care)

The Award wage table for home care employees providing services to an aged person was varied effective 1 October 2025 (first full pay period on or after that date).


Schedule B – social and community services (SACS)

Schedule B covers employees in social and community services who are not in home care, crisis accommodation, or family day care. This includes disability support workers (non-home care), support coordinators, case managers, intake workers, and community services roles.

Equal Remuneration Order (ERO): The final ERO instalment applied in full since 1 December 2020. Current SACS and crisis accommodation rates reflect both the ERO and the 3.5% annual wage review from 1 July 2025. Always use the current SCHADS Pay Guide to confirm current rates.

Schedule B minimum weekly wages (ERO rates from 1 july 2025)

The table below shows indicative weekly rates for full-time employees (38 hours). Casual employees receive the hourly rate plus 25% casual loading. Pay points within each level reflect experience progression.

Level Pay point Minimum weekly Indicative hourly
Level 1 1st year $1,073.30 $28.24
2nd year $1,125.30 $29.61
Level 2 1st year $1,137.60 $29.94
2nd year $1,177.40 $30.98
3rd year $1,194.90 $31.44
4th year+ $1,207.30 $31.77
Level 3 1st year $1,218.70 $32.07
2nd year $1,256.70 $33.07
3rd year $1,301.90 $34.26
4th year+ $1,323.20 $34.82
Level 4 1st year $1,349.00 $35.50
2nd year $1,391.60 $36.62
3rd year $1,461.20 $38.45
4th year+ $1,488.40 $39.17
Level 5 1st year $1,544.40 $40.64
2nd year $1,609.20 $42.35
3rd year $1,669.00 $43.92
4th year+ $1,715.70 $45.15
Level 6 1st year $1,802.70 $47.44
2nd year $1,877.00 $49.39
3rd year $1,950.70 $51.33
4th year+ $2,024.40 $53.27
Level 7 1st year $2,098.70 $55.23
2nd year $2,172.90 $57.18
3rd year $2,247.10 $59.13
4th year+ $2,321.30 $61.09
Level 8 1st year $2,419.70 $63.68
2nd year $2,543.30 $66.93
3rd year $2,740.00 $72.11
4th year+ $2,936.70 $77.28

These are indicative ERO rates from 1 July 2025. The final ERO instalment applied in full since 1 December 2020; current rates reflect both the ERO and the 3.5% annual wage review from 1 July 2025. Verify using the SCHADS Pay Guide [MA000100] for current figures.

Schedule B classification levels explained

Classifications are based on duties, qualifications, and responsibility level. Common placements:

Level Typical duties / role indicators
Level 1 Entry-level admin/clerical, trainee support worker, basic reception
Level 2 Support worker under direct supervision, limited autonomy, following care plans
Level 3 Experienced support worker, some autonomy, may guide juniors informally
Level 4 Senior support worker, case management, support coordination, degree-qualified roles (entry)
Level 5 Team leader, senior case manager, specialist practitioner, supervising others
Level 6 Program coordinator, senior practitioner, managing multiple teams/projects
Level 7 Senior manager, multi-program oversight, strategic responsibilities
Level 8 Executive/director level, organisation-wide responsibilities, high-level accountability

Pay point progression: Employees advance to the next pay point after 12 months at their current pay point, provided they remain at the same classification level. Document pay point progression dates in payroll records.

Critical compliance rule: Qualifications and experience do not determine classification on their own. If an employee's duties do not meet the Award definition for a level, they must be classified at a lower level even if they hold a higher qualification.

Classifications should be reviewed whenever duties change and at least annually.

Compliance requirement: Classification decisions must be documented and retained. Record the decision in writing (contract/letter + payroll profile), and keep evidence of qualifications and experience dates. Some teams issue digital contracts and letters so payroll setup matches the contract. Because SCHADS levels depend heavily on duties and qualifications, track qualification evidence and keep it audit-ready.

Schedule B classification prompt (not a classification tool)

Use this tool to sanity-check the likely Schedule B level. Actual classification depends on specific duties under the Award definitions.

Important: Classification must match the Award's duties clauses. This tool is not a substitute for reviewing the Award definitions.

Schedule C – crisis assistance and supported housing

Schedule C covers employees in crisis accommodation, supported housing, and refuge services. This includes crisis accommodation workers, refuge workers, and staff in homelessness services where the primary role involves crisis response or supported housing.

Schedule C vs Schedule B: The key difference is the nature of the service. Crisis accommodation roles with overnight/residential components typically fall under Schedule C. If unsure, check the Award definitions and how your service is funded/registered.

Schedule C minimum weekly wages (ERO rates from 1 july 2025)

Level Pay point Minimum weekly Indicative hourly
Level 1 1st year $1,073.30 $28.24
2nd year $1,125.30 $29.61
Level 2 1st year $1,137.60 $29.94
2nd year $1,177.40 $30.98
3rd year $1,194.90 $31.44
4th year+ $1,207.30 $31.77
Level 3 1st year $1,218.70 $32.07
2nd year $1,256.70 $33.07
3rd year $1,301.90 $34.26
4th year+ $1,323.20 $34.82
Level 4 1st year $1,349.00 $35.50
2nd year $1,391.60 $36.62
3rd year $1,461.20 $38.45
4th year+ $1,488.40 $39.17
Level 5 1st year $1,544.40 $40.64
2nd year $1,609.20 $42.35
3rd year $1,669.00 $43.92
4th year+ $1,715.70 $45.15

Schedule C mirrors Schedule B rates for equivalent levels. ERO loadings apply. Verify using the SCHADS Pay Guide [MA000100].

Schedule C classification levels

Level Typical duties / role indicators
Level 1 Entry-level clerical, trainee crisis worker, basic reception duties
Level 2 Crisis worker under supervision, refuge support worker, following established protocols
Level 3 Experienced crisis worker, case management support, some autonomous decision-making
Level 4 Senior crisis worker, case manager, DV practitioner, degree-qualified roles
Level 5 Team leader, senior practitioner, supervising crisis teams

Schedule D – family day care

Schedule D covers employees in family day care coordination and field staff roles. This does not include family day care educators who are typically self-employed. Schedule D covers coordination unit staff who support and monitor family day care educators.

Important distinction: Family day care educators (who provide care in their own homes) are usually independent contractors, not employees. Schedule D covers the employed coordination staff who work for the family day care scheme/service.

Schedule D minimum weekly wages (from 1 july 2025)

Level Pay point Minimum weekly Indicative hourly
Level 1 1st year $1,007.50 $26.51
2nd year $1,056.10 $27.79
Level 2 1st year $1,067.60 $28.09
2nd year $1,104.90 $29.08
3rd year $1,121.20 $29.51
4th year+ $1,132.80 $29.81
Level 3 1st year $1,143.50 $30.09
2nd year $1,179.20 $31.03
3rd year $1,221.60 $32.15
4th year+ $1,241.60 $32.67
Level 4 1st year $1,265.50 $33.30
2nd year $1,305.50 $34.36
3rd year $1,370.90 $36.08
4th year+ $1,396.40 $36.75
Level 5 1st year $1,448.90 $38.13
2nd year $1,509.70 $39.73
3rd year $1,565.80 $41.21
4th year+ $1,609.60 $42.36

Schedule D rates do NOT include ERO loadings. These are the standard Award minimum rates. Verify using the SCHADS Pay Guide [MA000100].

Schedule D classification levels

Level Typical duties / role indicators
Level 1 Entry-level admin, basic clerical duties in coordination unit
Level 2 Field worker under supervision, supporting educator monitoring visits
Level 3 Experienced field worker, conducts educator visits independently
Level 4 Senior field worker, coordination responsibilities, degree-qualified roles
Level 5 Scheme coordinator, managing coordination unit, supervising field staff

Home care employee wages (Schedules E & F)

SCHADS includes separate wage tables for home care employees. The key distinction is whether services are provided to an aged person or a person with disability. This affects which wage table applies and when rate changes occur.

Critical date: 1 October 2025

Home care employees providing services to an aged person receive a rate increase from the first full pay period on or after 1 October 2025. This is separate from the standard 1 July annual wage review. Payroll systems must be updated to apply the correct rates from this date.

Which home care table applies?

Service recipient Wage table Rate change dates
Aged person (65+, or 50+ for Aboriginal/Torres Strait Islander) Home care – aged person 1 July + 1 October 2025
Person with disability (any age) Home care – disability 1 July (standard AWR)

Mixed client base? If an employee provides services to both aged persons and persons with disability, pay for each shift based on who receives the service. Track client types carefully in rostering and payroll systems.

Home care employee – aged person (from 1 october 2025)

These rates apply from the first full pay period on or after 1 October 2025 for home care employees providing services to an aged person.

Level Pay point Minimum weekly Hourly rate
Level 1 1st year $1,182.94 $31.13
2nd year $1,219.14 $32.08
Level 2 1st year $1,248.68 $32.86
2nd year $1,270.66 $33.44
3rd year $1,287.34 $33.88
4th year+ $1,298.34 $34.17
Level 3 1st year $1,314.42 $34.59
2nd year $1,349.86 $35.52
3rd year $1,392.36 $36.64
4th year+ $1,411.62 $37.15
Level 4 1st year $1,366.86 $35.97
2nd year $1,404.84 $36.97
3rd year $1,470.06 $38.69
4th year+ $1,494.72 $39.33
Level 5 1st year $1,419.30 $37.35
2nd year $1,459.62 $38.41
3rd year $1,528.20 $40.22
4th year+ $1,554.42 $40.91

Indicative rates from 1 October 2025. Verify using the SCHADS Pay Guide [MA000100].

Home care employee – disability services (from 1 july 2025)

These rates apply from the first full pay period on or after 1 July 2025 for home care employees providing services to a person with disability.

Level Pay point Minimum weekly Hourly rate
Level 1 1st year $1,007.50 $26.51
2nd year $1,038.30 $27.32
Level 2 1st year $1,063.40 $27.98
2nd year $1,082.10 $28.48
3rd year $1,096.30 $28.85
4th year+ $1,105.70 $29.10
Level 3 1st year $1,119.40 $29.46
2nd year $1,149.60 $30.25
3rd year $1,185.80 $31.21
4th year+ $1,202.20 $31.64
Level 4 1st year $1,164.00 $30.63
2nd year $1,196.30 $31.48
3rd year $1,251.80 $32.94
4th year+ $1,272.80 $33.49
Level 5 1st year $1,208.60 $31.81
2nd year $1,242.90 $32.71
3rd year $1,301.30 $34.24
4th year+ $1,323.60 $34.83

Standard Award minimum rates from 1 July 2025. Verify using the SCHADS Pay Guide [MA000100].

Home care classification levels

Level Typical duties / role indicators
Level 1 Entry-level home care worker, domestic assistance, basic personal care under supervision
Level 2 Personal care worker, following care plans, some autonomy in routine tasks
Level 3 Experienced home care worker, complex care needs, medication prompts, may guide juniors
Level 4 Senior home care worker, care coordination tasks, higher complexity clients
Level 5 Team leader, supervising home care workers, rostering coordination

Payroll system update reminder: Systems must distinguish between aged care and disability home care clients to apply correct rates. From 1 October 2025, aged care home care rates differ significantly from disability home care rates at the same level.


Employment types and rostering (the rules that drive overtime)

Ordinary hours (core rule)

Ordinary hours are 38 per week, or can be averaged over longer cycles (e.g., 76 per fortnight or 152 over 4 weeks) under the Award's rostering framework. If you run repeating roster patterns, roster templates help standardise compliant cycles and reduce last-minute edits.

Span of ordinary hours (day worker vs shiftworker)

  • Day worker ordinary hours: 6.00 am to 8.00 pm Monday to Sunday
  • Shiftworker: regularly rostered outside those hours

Rosters and roster changes

  • Rosters must be displayed and generally shown at least two weeks before the roster period starts.
  • 7 days' notice is required for roster changes (with illness/emergency exceptions).

If you want fewer roster-change mistakes and clearer compliance controls, consider using rostering software built for award compliance. To reduce manual errors, some providers use auto-scheduling that builds rosters around availability and compliance rules. For unplanned absences, managed shift swaps can reduce last-minute roster change errors and improve coverage.

Notice obligations are easier to meet when you can notify staff of roster changes in one place. Using daily, weekly and monthly roster views makes it easier to spot weekend work, long spans, and coverage gaps before payroll. A mobile rostering app helps staff see rosters and changes quickly, which supports notice requirements and reduces disputes.

Minimum engagements (easy payroll trap)

Minimum engagement rules apply to part-time and casual employees (not full-time employees):

  • SACS employees (other than disability services work): minimum payment of 3 hours per engagement
  • All other SCHADS employees (home care, disability services, crisis accommodation, day care): minimum payment of 2 hours per engagement
  • Tip: Record each "engagement" clearly (call-in, split attendance, late cancellation) so payroll can apply the correct minimum.

Good availability tracking reduces short shifts, late changes, and accidental minimum engagement breaches. Facilities often use a kiosk time clock to capture start/finish times consistently across teams.

Broken shifts (common in community-style rostering)

Broken shifts are tightly defined and only apply to home care employees and social and community services employees when undertaking disability services work. They do not apply to all SCHADS employees.

  • Maximum span: 12 hours from start to finish
  • Work beyond a 12-hour span is paid at double time
  • Must be by mutual agreement (in writing)
  • Each portion must still meet the minimum engagement requirement for the employee type
  • At least a 10-hour break must be provided between broken shifts on successive days

Broken shift allowances (from 1 July 2025):

  • 1 unpaid break: $20.82
  • 2 unpaid breaks (by agreement): $27.56

Tools with automatic compliance warnings can flag minimum engagement breaches, broken shift spans, and penalty-rate risks before you publish the roster.

High-risk area: Broken shifts are a frequent source of Fair Work enforcement action. If any condition is not met, the arrangement is not a broken shift and overtime or penalties may apply.

Broken shift compliance check

Broken shifts are tightly restricted under the Award. Use this check before rostering or paying a broken shift.

Note: This checker does not assess whether each portion of a broken shift meets the minimum engagement requirement (2 hours per portion for part-time and casual employees). This must be checked separately.

Sleepovers (only if you follow the clause)

A sleepover means sleeping in to be on call for emergencies, with conditions including:

  • Sleepover span: 8 hours (not 8–10 hours — the Award sets an 8-hour span)
  • Free board and lodging; separate room
  • Sleepover allowance: 4.9% of the standard rate for each continuous 8-hour sleepover night (not a flat dollar amount — the allowance is percentage-based)
  • At least one of the periods immediately before or after the sleepover must be rostered or paid as at least 4 hours of work
  • Work performed during the sleepover period is paid at overtime rates, with a minimum payment of 1 hour per call-out regardless of how short the interruption is.
  • Keep written records of each sleepover arrangement and any call-outs (time, duration, reason) to support correct payment and audit defensibility.

High-risk: Sleepovers have strict Award conditions (span, facilities, allowance, and limits on work performed). Verify clause 22.9 in the current Award text before rostering and paying sleepovers.

During high-pressure periods, live attendance helps managers see who is currently on site and respond to gaps quickly.

On-call and recall

SCHADS includes specific provisions for on-call arrangements and recalls to work. These are separate from sleepovers.

Arrangement Key conditions Payment
On-call (rostered) Required to be contactable and available to return to work if needed On-call allowance (see Allowances)
Recall to work Called back after finishing ordinary hours Overtime rates + minimum 2 hours payment
Telephone calls (while on-call) Remote issue resolved via phone without returning Minimum 15 minutes at overtime rate per call

Rest period after recall: An employee recalled to work must have at least 10 consecutive hours off duty between finishing the recall and starting their next rostered shift. If this is not possible, the employee can continue working until 10 hours off is provided, with all hours worked paid at double time until that rest period begins.

Right to disconnect (clause 25A)

The SCHADS Award now includes a right to disconnect clause (clause 25A). This applies from 26 August 2024 for non-small business employers and from 26 August 2025 for small business employers.

  • An employee may refuse to monitor, read, or respond to contact from the employer outside their working hours unless the refusal is unreasonable.
  • The Award expressly preserves the employer's ability to contact employees for: on-call notifications, emergency roster changes, and recall to work.
  • Employers should review any after-hours communication expectations in their policies and employment contracts.

Remote work payments (clause 25.10)

Clause 25.10 covers employer-directed or authorised work performed outside rostered ordinary hours, not contiguous with a shift, and not at a designated workplace. Minimum payments apply:

  • On call, 6.00 am–10.00 pm: minimum 15 minutes per contact
  • On call, 10.00 pm–6.00 am: minimum 30 minutes per contact
  • Not on call: minimum 1 hour
  • Staff meetings or training done remotely: minimum 1 hour

24-hour care

The 24-hour care provision (clause 25.8) applies only to home care employees. It is distinct from sleepovers and standard shift work, and requires agreement between the employer and employee.

  • No more than 8 hours of active care may be rostered within the 24-hour period
  • The employee is paid 8 hours at 155% of the appropriate rate for the 24-hour period
  • Work performed in addition to the 8-hour active care component is paid at overtime rates
  • The employee must be provided with suitable accommodation and board

High complexity: 24-hour care provisions involve multiple overlapping conditions. Review clause 25.8 of the Award carefully and seek advice before implementing 24-hour care arrangements.

Client cancellations (NDIS and home care)

Client cancellations are a significant compliance area for NDIS providers and home care services. The Award requires payment in certain circumstances even when the service does not proceed.

Cancellation timing Employee entitlement
Employee has already started travelling to the client Full shift payment (or minimum engagement)
Cancellation with less than 7 days' notice (part-time contracted hours) Employer must provide alternative work or pay for contracted hours
Cancellation of casual shift with less than 7 days' notice No automatic payment (unless already travelling)

Best practice: Document cancellation policies clearly in employment contracts. Track cancellations in your rostering system to identify patterns and manage costs. Some providers use shift swap tools to reallocate cancelled shifts to other clients where possible.

Travel between clients (home care specific)

For home care employees who travel between clients during a shift, travel time between consecutive client appointments is counted as time worked and paid accordingly.

  • Travel time between clients during a shift = paid time (part of ordinary hours or overtime as applicable)
  • Travel from home to first client = generally not paid (unless otherwise agreed)
  • Travel from last client to home = generally not paid (unless otherwise agreed)
  • Vehicle/travel allowance may also apply (see Allowances section)

Rostering tip: When building rosters with multiple client visits, factor in realistic travel times. Back-to-back appointments with no travel buffer can result in unpaid overtime or late arrivals.


Penalty rates and overtime (where underpayments happen)

Weekend ordinary hours (non-casual)

If ordinary hours include weekend work:

  • Saturday (midnight Fri–midnight Sat): time and a half (150%)
  • Sunday (midnight Sat–midnight Sun): double time (200%)

These weekend rates substitute for (and are not cumulative on) shift premiums.

Weekend work (casual)

Casual weekend rates are:

  • Saturday: 175% of the ordinary hourly rate
  • Sunday: 225% of the ordinary hourly rate (inclusive of casual loading)

These substitute for the casual loading (no stacking).

Penalty substitution rules (no stacking)

Scenario What applies What does NOT apply
FT/PT Saturday ordinary hours 150% Shift allowance
FT/PT Sunday ordinary hours 200% Shift allowance
Casual Saturday 175% Casual loading
Casual Sunday 225% Casual loading (inclusive)
Casual public holiday 275% Casual loading & weekend rates

Shift allowances (afternoon/night shifts)

Shift allowances add the following to the ordinary rate:

  • Afternoon shift (finishes after 8.00 pm and by midnight, Mon–Fri): 12.5%
  • Night shift (finishes after midnight OR commences before 6.00 am, Mon–Fri): 15%

Plus an important condition for employees working less than 38 hours/week (eligibility depends on start/finish timing).

Public holidays

Work on a public holiday is paid at 250% of the ordinary hourly rate for non-casual employees and 275% for casual employees (inclusive of casual loading).

Substitution of a public holiday by agreement is permitted under the Award. However, there is no annual election system for public holidays — the concept of an employee electing annually to substitute public holiday pay for annual leave does not apply under the SCHADS Award.

Compliance tip: Do not configure payroll systems with an annual election mechanism for public holidays. Apply 250% (non-casual) or 275% (casual) for work performed on a public holiday, unless a specific substitution agreement is in place for that day.

For casual employees, payment is 275% for hours worked on a public holiday, inclusive of casual loading and in substitution for weekend rates (no stacking).

Public holiday pay rates summary

Employee type Rate for work on public holiday Notes
Full-time / part-time (non-casual) 250% No annual election system applies
Casual 275% (inclusive) Casual loading & weekend rates not stacked

Overtime rates (use the trigger rules, not memory)

Overtime rates vary by stream (schedule) under SCHADS. The key distinction is between SACS/Crisis accommodation and other streams:

SACS and crisis accommodation (Schedules B & C):

  • Mon–Fri: 150% for the first 3 hours, then 200%
  • Sunday: 200%
  • Public holiday: 250%

Disability services, home care, day care (Schedules D, E & F):

  • Mon–Fri: 150% for the first 2 hours, then 200%
  • Sunday: 200%
  • Public holiday: 250%

Part-time and casual: overtime is triggered by work beyond:

  • 38 hours per week or 76 hours per fortnight
  • 10 hours in a day
  • Hours outside the agreed ordinary-hours span for that employee's day-worker arrangement
  • Hours exceeding agreed contracted hours (for part-time, where no written variation agreement exists)

Written part-time agreements are critical to managing overtime exposure.

Casual overtime: expressed in the Award as inclusive rates (e.g. 187.5% then 250%, weekend 250%, public holiday 312.5%). Do not add casual loading on top of these rates. Payroll systems must be configured to either: (a) pay the inclusive rate, or (b) calculate base + loading + overtime so the total equals the Award percentage.

Recall to work (minimum payment risk)

If recalled to work overtime after leaving, there's a minimum 2 hours' pay at the appropriate overtime rate per recall. A centralised team messaging channel reduces missed messages about swaps, recalls, or last-minute coverage needs.


9. allowances (entitlements outside of wages)

Many operators overlook or under-claim allowances. Review this checklist quarterly:

Allowance When it applies Amount (from 1 July 2025)
Uniforms / protective clothing Employer-required uniform not provided $1.27/shift or $6.35/week
Laundry Employee launders own uniform $0.38/shift or $1.92/week
Meal allowance Overtime >1 hr without notice (if no meal provided) $18.35 + $16.20 each 4 hrs thereafter
Vehicle / travel Required to use personal vehicle for work duties $0.99/km
Fares / transport Night shift finishes when public transport unavailable Actual cost reimbursed
On-call (per 24-hr period) Rostered on call Mon–Fri $24.80 / Sat–Sun $49.63
First-aid Required to hold first-aid certificate & duties $17.75/week
Higher duties Temporarily performing duties at higher classification Higher rate of pay for time worked
Heat/cold disability Working in extreme temps (>46°C or <0°C) $0.67/hour
Broken shift (home care & SACS disability work) Working a broken shift with 1 or 2 unpaid breaks within a 12-hour span $20.82 (1 unpaid break); $27.56 (2 unpaid breaks by agreement)
Remote area Working in designated remote/isolated locations $30.88/week
Sleepover (see above) Required to sleep over at workplace/client residence (8-hour span) 4.9% of standard rate per 8-hour sleepover night

Tip: Allowances are often missed when embedded in shift events rather than default rules. Audit one pay period per quarter.


10. leave entitlements

Full-time and part-time employees are entitled to the National Employment Standards (NES) leave provisions. Casual employees are not entitled to paid leave (but can accrue unpaid entitlements where applicable) and must be given a Casual Employment Information Statement on engagement.

Leave type Entitlement (FT/PT) Notes
Annual leave 4 weeks (plus 17.5% loading or pay during leave) Shift workers may get extra week under NES
Personal/carer's leave 10 days per year Accumulates; not cashed out on termination
Compassionate leave 2 days per occasion For death or serious illness of immediate family
Family & domestic violence leave 10 days paid per year NES entitlement from 1 Feb 2023
Parental leave 12 months unpaid (can request 24) Government Paid Parental Leave is separate
Long service leave Varies by state/territory Portable LSL schemes apply in some jurisdictions
Community service leave Unpaid (except jury duty) Emergency services, jury service

Portable long service leave: Community services and contract cleaning workers may be covered by portable LSL schemes in some states (e.g., Victoria, ACT). Check your state's requirements—schemes may apply to disability support, home care, and other SCHADS-covered work.


Recent legislation changes SCHADS employers need to know

The Fair Work framework has seen significant changes since 2024. SCHADS employers should be aware of the following updates and their compliance obligations:

  • Criminal wage underpayments (from 1 January 2025): Intentional wage underpayments became a potential criminal offence. Honest mistakes are not criminal, but intentional underpayments can trigger criminal exposure for employers and responsible individuals.
  • Casual employment changes (from 26 August 2024): A new casual employment definition applies, along with a new pathway from casual to permanent employment and updated employer information obligations. Employers must provide the updated Casual Employment Information Statement on engagement.
  • Right to disconnect (26 August 2024 for non-small business; 26 August 2025 for small business): The SCHADS Award now includes clause 25A on the right to disconnect. Employees may refuse to monitor or respond to contact outside working hours unless the refusal is unreasonable. The clause preserves employer contact for on-call, emergency roster changes, and recall to work.
  • Labour-hire same-job-same-pay: Regulated labour-hire arrangement orders are now part of the Fair Work framework. Where an order applies, labour-hire workers must receive a protected pay rate matching the host employer's enterprise agreement. Check whether any applicable orders cover your workforce.
  • Baby Priya's law (Royal Assent 6 November 2025): Employers cannot refuse or cancel employer-funded paid parental leave because a child is stillborn or dies after birth. Update parental leave policies accordingly.
  • New Aged Care Act (commenced 1 November 2025): The Aged Care Act 2024 commenced on 1 November 2025. The Support at Home program replaced the Home Care Packages Program. Employers providing home care to aged persons should review their obligations under the new Act alongside SCHADS Award requirements.
  • Payday Super (enacted, starts 1 July 2026): From 1 July 2026, employers will be required to pay superannuation contributions on the same day they pay wages. Begin reviewing payroll systems and cash flow planning now to ensure compliance from the commencement date.

11. compliance plan - interactive checklist

Use this checklist to audit your practices against Award requirements:

Compliance checklist 0 of 8 completed

12. common mistakes (and how to avoid them)

These issues appear regularly in Fair Work audits of SCHADS employers:

1. wrong schedule applied

Mistake: Paying all employees from one wage table when multiple schedules apply (SACS, Crisis, Family Day Care, Home Care).

Fix: Identify which schedule applies to each role based on the work performed. Use SACS (Schedule B) for community service workers, Crisis (Schedule C) for crisis accommodation, Day Care (Schedule D) for family day care coordination, and Home Care (Schedules E/F) for in-home support.

2. missing the october 2025 aged care home care increase

Mistake: Not updating home care employee rates from 1 October 2025 when providing services to aged persons.

Fix: Set a calendar reminder. Home care employees caring for aged persons (65+, or 50+ for Aboriginal/Torres Strait Islander) receive an additional increase from 1 October 2025—separate from the 1 July annual review.

3. broken shift span violations

Mistake: Scheduling broken shifts where the span exceeds 12 hours or includes more than 2 breaks.

Fix: Use the broken shift checker above and configure your roster system to flag non-compliant patterns.

4. No written part-time agreements

Mistake: Part-time employees working variable hours without documented agreements, triggering overtime on all hours above the assumed minimum.

Fix: Maintain written agreements specifying agreed hours, days, and start/finish times. Document any variations in writing.

5. casual overtime calculated incorrectly

Mistake: Adding casual loading on top of overtime rates when the Award specifies inclusive percentages.

Fix: Configure payroll to either pay the Award's stated inclusive rate OR calculate components that sum to the correct total—never add loading on top of an already-inclusive rate.

6. missing allowances

Mistake: Not paying on-call, vehicle, uniform, or laundry allowances when employees are entitled.

Fix: Quarterly audit of allowance entitlements against actual payments. Add allowance triggers to roster/timesheet workflows.

7. public holiday election not recorded

Mistake: Assuming all employees want extra payment when some have elected time-in-lieu (or vice versa).

Fix: Capture election on commencement and at each anniversary. Store in employee record and apply correct calculation.


13. final takeaways

  • Know which schedule applies: SACS (B), Crisis (C), Family Day Care (D), or Home Care (E/F). Each has different wage tables and conditions.
  • ERO rates for SACS employees: Schedule B employees receive Equal Remuneration Order loadings—use the ERO rates, not base Award rates.
  • Watch the October 2025 increase: Home care employees caring for aged persons get an additional increase from 1 October 2025—separate from July.
  • Document part-time agreements: Written agreements specifying hours, days, and times are mandatory. Review and update when patterns change.
  • Broken shift rules are strict: Maximum 2 breaks, 12-hour span, broken shift allowance applies. Critical for home care and disability support.
  • Penalties don't stack: Weekend rates substitute for shift allowances. Casual rates substitute for casual loading. Get your payroll system configured correctly.
  • Sleepover ≠ ordinary hours: Sleepover allowance applies unless disturbed—then minimum call-out rates kick in.
  • Client cancellation rules: NDIS and home care employees have specific entitlements when clients cancel at short notice.
  • Travel between clients: For home care employees, travel time between consecutive clients during a shift is paid time.
  • Use compliant rostering tools: Modern systems can flag non-compliant patterns before they become payroll problems.

Need help implementing compliant rostering? RosterElf's Award interpretation engine automates penalty calculations for the Aged Care Award.

Industries using this award

Explore rostering solutions for businesses covered by the SCHADS Award

FAQ

Frequently asked questions

  • The Social, Community, Home Care and Disability Services Industry Award 2010 (MA000100)—commonly known as SCHADS—covers employees in social and community services, disability support, home care, crisis accommodation, and related services. This includes disability support workers, community services employees, home care workers, case managers, and program coordinators. The Award applies to organisations delivering aged care (home care), disability services under NDIS, family support, youth services, and crisis accommodation across Australia.
  • Schedule B (SACS) covers social and community services employees including case managers. Schedule C (Crisis accommodation) covers emergency housing and refuges. Schedule D (Day care services) covers day programs for people with disabilities or elderly. Schedule E (Home care) covers home care workers. Schedule F (Home maintenance) covers home maintenance workers. Each schedule has its own classification structure and pay rates. ERO rates apply to Schedules B, C, and E, providing higher base rates than standard Award rates.
  • In 2012, the Fair Work Commission issued an Equal Remuneration Order (ERO) recognising that social and community services roles had been historically undervalued. ERO rates apply to Schedule B (SACS), Schedule C (Crisis accommodation), and Schedule E (Home care), providing significantly higher base rates than standard Award rates. Employers must ensure they're paying ERO rates where applicable—failure to do so can result in substantial underpayment liabilities. Check the Award schedules to identify which rate table applies to each employee.
  • The 2025/26 rates took effect from the first full pay period on or after 1 July 2025, following the Fair Work Commission's Annual Wage Review. All SCHADS employers must apply the updated rates from this date. Additionally, home care (aged care) workers under Schedule E received further increases from 1 October 2025 as part of the aged care wage increases. Check the official Fair Work pay guides for current rates.
  • Yes, absolutely. All part-time arrangements must be documented in writing before the employee starts work. The agreement must specify regular days of work, start/finish times, and total ordinary hours per week or roster cycle. This is essential for determining when overtime applies and for compliance with minimum engagement requirements. Without a written agreement, you risk underpaying or incorrectly calculating overtime. Use digital employment contracts to standardize agreements.
  • From the first full pay period on or after 1 January 2025, SCHADS home care classifications were restructured into separate disability-care and aged-care streams. Home care aged care workers received a further pay increase from 1 October 2025 as part of the aged care work value case. Employers with workers in both streams must apply the correct stream's rates — applying the wrong stream is a common source of underpayment. Use the Pay and Conditions Tool (PACT) to confirm current rates for each stream.
  • Yes. The SCHADS Award now includes clause 25A on the right to disconnect. For non-small business employers, it applies from 26 August 2024; for small business employers, from 26 August 2025. An employee may refuse to monitor, read, or respond to contact from the employer outside their working hours unless the refusal is unreasonable. The clause expressly preserves the employer's ability to contact employees for on-call notifications, emergency roster changes, and recall to work. Employers should review any after-hours communication expectations in their policies.