Question 1

How much does RosterElf cost per employee?

Accepted Answer

RosterElf Core starts at $6/employee/month with annual billing or $8/month with monthly billing. Full Suite (with HR Hub) is $7.5/month annual or $10/month. HR-only plan is $3/month annual or $4/month. See the pricing table above for full details.

Question 2

Is there a minimum monthly spend?

Accepted Answer

Yes, all plans have a $25 minimum monthly spend. This ensures you get full access to our support and platform capabilities regardless of team size.

Question 3

What is the difference between Core, Full Suite, and HR plans?

Accepted Answer

Core includes rostering, time tracking, and payroll integration. Full Suite adds HR Hub, onboarding, contracts, and compliance tools. HR-only is for businesses that already have rostering but need HR features.

Question 4

Do you offer discounts for annual billing?

Accepted Answer

Yes, annual billing saves you 25% compared to monthly billing. For example, Full Suite drops from $10/month to $7.5/month when you pay annually.

Question 5

Are there any hidden fees or add-on costs?

Accepted Answer

No hidden fees. All features listed in your plan are included. Award interpretation, mobile apps, and support are all part of the base price—no surprise add-ons.

Question 6

How does RosterElf pricing work on a per-employee basis?

Accepted Answer

RosterElf uses fair per-employee, per-month pricing. You can roster each staff member as often as you need across multiple rosters without additional costs. At the end of each month, you receive one simple invoice based on your active employee count.

Question 7

What does "per active employee" mean?

Accepted Answer

You only pay for employees marked as active in RosterElf. Staff on extended leave, terminated employees, or inactive profiles don't count toward your bill.

Question 8

How does billing work each month?

Accepted Answer

RosterElf counts your active employees at the end of each billing period. Your invoice reflects the number of active users multiplied by your plan rate, subject to the $25 minimum.

Question 9

Can I change plans or cancel anytime?

Accepted Answer

Yes, there are no lock-in contracts. Upgrade, downgrade, or cancel at any time. Annual plans are non-refundable but you can switch to monthly billing at renewal.

Question 10

Where can I view my invoices and manage billing?

Accepted Answer

Access your billing settings from the dashboard by clicking your name in the top right corner and selecting Account. You can review past invoices, change plans, and update payment details. Plan changes take effect at the start of your next billing cycle.

Question 11

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express) and direct debit. Enterprise customers can arrange invoice billing.

Question 12

Do you offer pricing for large teams (250+ employees)?

Accepted Answer

Yes, contact us for enterprise pricing. We offer volume discounts and can customise plans for larger organisations with multiple sites.

Question 13

How long is the free trial?

Accepted Answer

All plans include a 15-day free trial with full access to every feature. No credit card required to start.

Question 14

What features are included in the trial?

Accepted Answer

Everything. You get full access to rostering, time tracking, HR tools, payroll integration, and communication features—the complete platform.

Question 15

Do I need a credit card to start the trial?

Accepted Answer

No, you can start your free trial without entering any payment details. We only ask for payment information when you decide to continue after the trial.

Question 16

What happens when my trial ends?

Accepted Answer

Choose a plan to continue using RosterElf. All your data, rosters, and settings are preserved. If you need more time, contact support for a trial extension.

Question 17

Can I get help during my trial?

Accepted Answer

Yes, trial users receive the same Australian-based support as paying customers. Our team can help with setup, award configuration, and any questions you have.

Question 18

How does RosterElf compare to Deputy pricing?

Accepted Answer

RosterElf is typically 20-40% cheaper than Deputy for equivalent features, with award interpretation included at no extra cost. See our Deputy comparison for details.

Question 19

Is RosterElf cheaper than Employment Hero?

Accepted Answer

For rostering-focused businesses, yes. RosterElf offers simpler pricing without bundled payroll costs. Compare platforms to see which suits your needs.

Question 20

What if I only need HR features, not rostering?

Accepted Answer

Choose the HR plan at $3-4/employee/month. You get onboarding, contracts, policies, compliance tracking, and Workwise AI without paying for rostering features you won't use.

Question 21

Can I start with Core and upgrade to Full Suite later?

Accepted Answer

Absolutely. Many customers start with Core for rostering and time tracking, then upgrade to Full Suite when they need HR features. Your data and settings carry over seamlessly.

Question 22

Do you price match competitors?

Accepted Answer

We focus on value rather than price matching. However, contact us if you have a specific quote—we may be able to offer a competitive package.

Feature	Core	Full Suite	HR
Rostering
Time & attendance (GPS & photo)
Award interpretation
Payroll-ready exports (Xero & MYOB)
Labour cost forecasting
Team communication & shift swaps
HR Hub (employee profiles)
Onboarding & digital contracts
Policies & compliance tracking
Leave management
Workwise AI compliance assistant

Workforce management software pricing

Core

Full Suite

HR

Choose the right workforce management plan

Core

Full Suite

HR

Compare plans at a glance

Trusted by 30,000+ workplaces

Trusted by Australian businesses

Compare RosterElf to other workforce management software

RosterElf vs Deputy

RosterElf vs Employment Hero

RosterElf vs Connecteam

Common questions about pricing

Start your free 15 day RosterElf trial today