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See all reviewsCall centres have unique staffing challenges like 24/7 operations, compliance standards, and high staff turnover. RosterElf simplifies roster management with features like shift swapping, real-time updates, and payroll integration.
Manage staff across multiple shifts, adjusting for part-time, full-time, and peak times.
Track attendance with digital clock-ins and monitor late arrivals instantly.
Align staffing with legal standards, avoiding legal complications.
Automatically link approved shifts to payroll, avoiding errors.
Keep employees informed of roster changes through instant SMS or email notifications.
Allow qualified staff to swap shifts, filling in leave requests seamlessly.
Questions? We have the answers
RosterElf simplifies roster management for 24/7 call centres by offering flexible shift planning, real-time updates, and easy shift swaps. You can quickly build rosters, balance shifts based on employee skills and preferences, and adjust schedules to match peak call times, ensuring your operations run smoothly and efficiently.
Yes, RosterElf integrates directly with payroll systems like Xero and MYOB, syncing approved hours automatically to prevent human errors. It also includes award interpretation to ensure accurate pay calculations according to legal standards, saving time and reducing administrative hassles
Absolutely! RosterElf streamlines rostering and attendance tracking to make it easy to manage new and departing employees. Its digital platform allows quick onboarding of new hires, instant roster updates, and real-time communication to keep all staff informed, even with frequent changes.
You go back to running your business