As a manager, you want to be well respected and generally liked by your team of staff and ensure everyone is meeting their potential.
To be an effective manager and business owner, you will need to understand the different personalities within your business. By developing a range of managerial skill sets, you can lead your team through the good and bad times.
Here are 20 valuable skills to learn as a business manager:
1. Respectful
Treat your business and colleagues respectfully, and they will treat you with the same respect.
2. Fair
Ensure you set the same rules, requirements, and guidelines for each employee. This will show staff that you don’t favour one person over the other and everyone is treated equally.
3. Influential
Understand the minds and psychology of your employees and positively influence your team. Influence by remembering their names/position and general interests, and simply listen to them.
4. Communicating
Constantly sharing ideas and messages is a must to be a successful manager. Start by listening to what your peers have to say and be able to respond to their needs.
5. Trust
Train your staff well, and you can avoid micromanaging; instead of trusting your employees, they will work ethically and perform well. Your business organisation's induction, training and culture will also ensure your employees can trust their peers and managers.
6. A sense of humour
Break away from being serious and enjoy a laugh with your peers. As long as it’s not at the expense of your colleagues, a good laugh will help lighten the mood.
7. Confidence
Evoke confidence in your team by being confident about your abilities and skills. Your confidence will spread throughout your team and business.
8. Curiosity
Ask questions. If unsure of anything, feel free to be curious and learn more through your employees. You will seem more humble, and employees will feel more comfortable. It’s their turn to be curious.
9. Tech Savvy
Stay up to date with business trends related to your industry and ensure you don’t fall behind. Find out about popular technology that could save you time and money for your business.
10. Selfless
Put your employees first. Your unselfish acts will show employees that you trust and respect them.
11. Cool, calm, and collected
When things go wrong in your business, stay calm and focused. Control your behaviour and check the facts first. Ensure you educate staff on the matter, and take the stress out of the situation.
Photo by: Dingzeyu Li | Unsplash
12. Integrity
Business ethics and honesty can impact how successful your business lifespan will be. Your integrity matters, and your employees will trust you as a leader.
13. Inspirational
The most successful leaders inspire others to act and work hard to reach their goals for the business. There are many ways to inspire others, but it all starts with having a positive mindset. This leads me to my next tip...
14. Positive
Keeping a positive mindset and attitude ensures your team can bounce back from poor results.
15. Organisation
Being well organised and prioritising your daily tasks can help ensure everyone in the business understands what is expected.
16. Humility
Understand that our employees are human (not just a number) and will make mistakes. It is essential to help your employees understand where they went wrong and coach them throughout the process. They may be under-perming due to personal problems, show empathy and help them in any way you can.
17. Rewarding
Reward your employees for minor goals as well as outstanding performances. Show your employees you value their hard work and provide valuable incentives such as free lunch or movie tickets.
18. Decisive
Make informed and rational decisions for your business to show your staff you aren't afraid to make a mistake with your decision.
19. Creative
Out-of-the-box thinkers in your business will help bring innovation and evolve your business into new markets. Perhaps you could run brainstorming sessions during staff meetings. But the key is to involve and engage all your employees.
20. Goal setting
Each day, week, month, and year you should understand what you want to achieve and when you would like to achieve it. It may be as simple as holding a business lunch once a week. Review and revise your goals at any chance you have.
There are several dynamics and mixes of personalities within any business - small or large. It is essential to ensure everyone in the business is working towards the company’s vision and that they respect their managers and leaders.
Your productivity will shoot through the roof if you find the right mix of leadership and management.
Cheers
Chris Fordyce
Customer Success @RosterElf
