Playing around with rosters and keeping staff happy can be challenging and time-consuming. Finding the right balance between business needs and staff availability can be tricky for a manager or business owner. Lucky for you, RosterElf has developed a perfect match system and includes the ability to request shift swaps.
Find out below how to build the perfect roster and accommodate staff change of mind with shift swaps:
Perfect Match
Staff have the freedom and access to update their ongoing weekly availabilities and days off requests straight from their smartphone. This feature is essential for managers who publish their weekly rosters. Our perfect match algorithm will find the best available and qualified staff to work a specific shift for your business.
Perfect Match makes it easier for managers to feel confident they have the best staff for each shift. In addition, managers could choose to copy this week's roster for the following week if they were happy with each employee's performance.
Shift Swaps
Shift swaps allow managers to make minor adjustments to published rosters. We recommend the staff update their availabilities each week and as they come. This way, managers can publish rosters in advance and make minor adjustments.
For example, a staff member is available next Monday's shift, and you have rostered them on. However, the staff might have forgotten they have a school exam and can't work.
Staff can then request a shift swap in the 'My Shifts' tab on both the web version and smartphone app. Managers receive an email stating a staff has requested a shift swap and that RosterElf is looking for a replacement for you.
RosterElf sends a replacement shift to equally qualified and available staff to cover this shift. The request gets emailed, and staff can accept it. Whichever staff sees and actions the email first will get the extra shift.
Managers will get notified of the replacement staff and choose to accept or deny this cover. The notification will come as an email or on their dashboard under 'Shift Swap.'
The perfect match algorithm is a helpful guidance tool in publishing rosters and creating shifts for staff based on their availability. Shift swap requests will help self-serve your business and allow staff to organise shifts between them, ensuring every shift is covered, regardless of short notice.
Not every roster you build will be perfect; changes to your business are out of your control. But building a solid roster template to use and make adjustments to is crucial.
As a business owner or manager, it is essential to keep up with your business changes and make quick decisions to shifts that won't hinder your overall business performance.
Of course, if you need further support, you can contact us
1300 353 000
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