We launched many new features requested by our customers last year, and this January was a good time to check in with them. How happy are small and medium-sized businesses with using RosterElf? Are we doing a good job, and where can we improve? Where do we sit in the market?
To find out, we implemented a quick feedback questionnaire in our app and asked all our paying customers to tell us how they like RosterElf. And the results were stunning: we scored an NPS (Net Promoter Score) of 7.9/10! To be clear, the industry average for software & apps is around 3.1.
7.9 out of 10 points
We couldn’t be happier with the result and are proud to see that our hard work pays off. Our Customer Support team works hard every day to keep our customers happy.
RosterElf always has been a software from business owners for business owners. We know the pain points staff management can come with, and that’s why we came up with a rostering software solution to make rostering and paying your employees a breeze.
Did you see our feature request board yet?
We want to offer the best solution for your business, and your feedback means a lot to us. Is there a feature you’re missing or a function you would like to see? Just request a feature here; the more votes it gets, the quicker our development team will get on it.
Is there anything else you need help with? Just book a call with our team today.
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