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10 Must-Know Ways to Improve Mental Health in the Workplace

5 min read · July 30, 2019 Myri Enolpe

Disclaimer: The information in this post is provided for general guidance only and does not constitute legal, clinical, or professional advice. For severe mental health issues—whether yours or a team member’s—please consult qualified medical or legal professionals.


10 Must-Know Ways to Improve Mental Health in the Workplace

1. Before we dive in

Manager’s guide to workplace mental health for Australian employers seeking to optimise employee wellbeing

This guide shares general insights on ways to improve mental health in the workplace, aimed at Australian small-to-medium businesses (SMBs). It references:

This content does not constitute legal or clinical advice. For severe mental health issues—either yours or a team member’s— please seek guidance from qualified medical or legal experts.

2. Why mental health in your workplace is vital

Overlooking wellbeing is risky

Do you run a cosy café, a local retail spot, or a small tech outfit in Australia? It’s easy to focus on sales and day-to-day tasks, overlooking how mental health directly affects everything from productivity to staff loyalty. Campaigns like encouraging open dialogue highlight that ignoring mental health might be the biggest oversight you make as a leader.

Ripple effect on an SME environment

Employee anxiety or depression doesn’t stay bottled up. It seeps into customer interactions, group projects, and team spirit. In a small operation, one person’s distress can throw everyone off, harming morale and potentially damaging your brand.

Our goal

We combine perspectives from an Australian resource and a national mental health support, along with direct insight from smaller ventures. Expect to see how ways to improve mental health in the workplace can become your hidden advantage in a crowded market.

3. SMB realities: mental health challenges and context

Manager's guide to workplace mental health challenges and well-being strategies in Australian organisations

Close teams amplify struggles

In large corporations, individual issues can slip under the radar. In an SMB, you see each other daily, forging tight bonds. That’s fantastic for camaraderie, but also means a burnout or a serious stressor can disrupt the entire team dynamic.

Multiple roles = multiple headaches?

SMB employees often juggle stock, social media, and customer service. According to an Australian workplace wellbeing initiative, when multiple responsibilities lack proper support, workers can burn out faster or make costly mistakes.

Your local brand, your reputation

Many Australian SMBs live or die by local word-of-mouth. A mentally healthy staff fosters goodwill, while stressed or frustrated employees can inadvertently spread negative impressions. A calm, respected team builds trust and retains clients.

4. Ignored wellbeing: the silent saboteur

Draining the budget

An Australian resource on economic impact details how absenteeism and high turnover bleed the economy of billions each year. For SMBs, one staff member’s prolonged sick leave can disrupt the entire schedule, forcing you to spend on unexpected overtime or casual help.

Cultural nosedive

A once-cheerful atmosphere can turn sour if employee mental health gets sidelined. Tensions escalate, service can suffer, and your bottom line feels the pinch. Proactive steps—like empathy-driven leadership—stop negativity from taking hold.

Turnover turmoil

When staff feel unsupported in emotional challenges, they often look elsewhere, as shown by a major UK organisation’s findings.

Table 1: common mental health issues and their business impact

Mental health issue Key signs on the job Potential impact on operations
Stress or anxiety Restlessness, short fuse, loss of focus Reduced performance, absenteeism, team conflicts
Depression Withdrawal, low drive, chronic fatigue Extended leave, lowered morale, turnover escalation
Burnout Emotional exhaustion, cynicism, hollow motivation Mistakes, poor customer relations, drained resilience
PTSD Hypervigilance, nightmares, sleeping trouble Collaboration hurdles, heightened conflicts, overall morale dip
Substance-related issues Sudden absences, erratic behaviour, performance loss Safety threats, quality lapses, brand risks

How to use this table: Catch early signals and address them—via adjusted workloads, longer breaks, or professional referrals—to keep issues from snowballing.

5. Why aren’t we acting?

Manager addressing mental health concerns in the Australian workplace

Concerned about costs?

Some owners see mental health care as an expensive, HR-heavy item. But you can achieve a lot with budget-friendly solutions—like open check-ins or flexible rostering—that defuse stress at its roots.

“Personal matters don’t belong at work”

A lingering mindset assumes employees should cope privately. Reality begs to differ: when staff bring unaddressed stress into your store or office, the ripple effect can undermine efficiency, morale, and revenue.

Lacking expertise

No HR department? No problem. Basic empathy plus local community aids—like mental health workshops—will prepare you to have supportive conversations, well short of needing a psychology degree.

Silent loyalty

Close-knit staff might keep struggles hidden to “not burden the team.” This can lead to bigger blowouts later. Encouraging transparency ensures employees feel safe speaking up—and helps you intervene earlier.

6. 7 tactics for a happier team

1. Open up: tackle the mental health taboo

Why it matters
Stigma thrives on silence. If staff sense it’s okay to discuss anxiety or depression, they’re more likely to seek help and less likely to let problems fester.

Practical tips

  • Dedicate a quick portion of meetings to personal or work-related “wins and woes.”
  • Pin up brochures for telehealth counselling or local helplines.
  • Occasionally share your own ways to handle stress—leading by example.

2. Respect & trust: the culture boosters

Why it matters
Respectful communication fuels motivation, while trust wards off blame games. This fosters resilience in busy periods.

Practical tips

  • Publicly applaud team achievements, big or small.
  • Address disagreements early before they escalate.
  • Enforce courtesy: no belittling remarks or humiliating staff in front of peers.

3. Balance on a budget: workable lifestyle solutions

Why it matters
Overtime and unpredictable rosters exhaust employees mentally. A balanced schedule keeps them fresh, engaged, and less prone to mistakes.

Practical tips

  • Enable shift swaps so staff can handle personal events without panic.
  • Encourage real lunch breaks—demonstrate it by taking breaks yourself.
  • Monitor who’s overloading on weekends or late hours; consider reassigning tasks to even things out.

4. Real check-ins: genuine one-on-ones

Why it matters
Employees who feel their mental load is recognised tend to be more loyal and open. Checking in stops minor stress from ballooning.

Practical tips

  • Do monthly or bimonthly chats on wellbeing, separate from performance reviews.
  • Ask open-ended questions: “Anything you’re finding tough lately?”
  • Offer small changes—like adjusting deadlines or splitting duties—if staff feel overwhelmed.

5. Equip your leaders: empathy & training

Why it matters
Supervisors are the first to spot early signs of stress. A supportive manager can avert bigger issues or a staff exodus.

Practical tips

  • Encourage short mental health first aid or emotional intelligence courses.
  • Emphasise discretion; if employees open up, managers must keep it private.
  • Quickly settle minor disputes before they morph into toxic feuds.

6. Tangible tools: give staff real support

Why it matters
Claiming to care is pointless if workers see no follow-through. Offering access to counsellors or practical materials proves authenticity.

Practical tips

  • Circulate a short list of local telehealth or counselling services.
  • Look into Employee Assistance Programmes (EAPs) if budget permits.
  • Run mini-workshops—like short mindfulness sessions or stress-buster talks from local experts.

7. Measure, evolve, repeat

Why it matters
Workplace mental health is no set-and-forget. Ongoing evaluation ensures you’re meeting staff’s real-time needs.

Practical tips

  • Send out anonymous polls after new policies (like flexible hours).
  • Offer a “health pulse” moment in monthly huddles—what’s working, what’s not?
  • Celebrate small wins—like a morale boost or drop in sick days—to reinforce mental health’s importance.

Table 2: low-cost initiatives for mental health in an SMB

Action Description Approx. cost Potential impact
Flexible scheduling Let employees shift times or swap duties Minimal (manager time) Reduces burnout, grants autonomy, enhances morale
Wellbeing check-ins (monthly one-on-one) 15–30 mins on stress, goals, concerns Free (time investment) Spots problems early, deepens manager-staff trust
“Quiet corner” or rest nook A small area for short relaxation Low (< $100 for items) Encourages mini-breaks, lowers daily stress
Local or telehealth counselling info Provide discreet leaflets or URLs for mental health support Free Immediate help pathways, shows genuine employer care
Mindfulness exercises Share quick breathing/relaxation tips in comms Very low (printing) Helps staff self-manage mild tension or anxiety on the spot

How to use this table: Mix and match these affordable steps to embed wellbeing in routine workflows, proving mental health initiatives needn’t be bank-breaking.

7. Immediate actions to kickstart wellbeing

  • Focus on one fix: If you’re stretched thin, tackle one strategy thoroughly—perhaps well-structured rosters or monthly wellbeing reviews—then expand.
  • Harness staff creativity: Employees often suggest easy morale boosters, from quick team-building activities to a weekly coffee catch-up.
  • Model boundaries: If you never pause for lunch, staff won’t either. Show them it’s safe to step away momentarily.
  • Stay consistent: Don’t let mental health fade after a one-time campaign. Keep it an evolving conversation.

8. Taming rosters: your secret stress-buster

Taming rosters with RosterElf for streamlined Australian workforce scheduling and manager planning

Why scheduling hassles hurt morale

Erratic, last-minute rosters leave workers anxious, especially if juggling kids or side gigs. This stress ripples through staff interactions, fueling resentment and potential turnover.

Pitfalls of outdated systems

  • Paper rosters: Easy to miss changes or scribble mistakes
  • Spreadsheets: Still prone to human error, updates not always immediate
  • Unfair distribution: Some stuck with weekends or late nights, others starved of hours

A simpler approach

Online platforms let employees see updates instantly, while managers tweak shifts on the fly. Clarity fosters a sense of control—helpful for mental wellbeing—rather than fueling worries over “what’s next week’s schedule.”

9. Meet RosterElf: your scheduling ally

If you’re checking out leading roster apps or employee scheduling solutions for an Aussie SMB-friendly system, RosterElf stands tall. If you need other options beyond big names or different scheduling platforms, RosterElf streamlines mundane tasks, reducing daily friction and protecting staff wellbeing.

Why choose RosterElf:

If manual spreadsheets and panicked last-second changes drag staff morale down, give RosterElf a go. A free trial might just reveal how simpler scheduling supports mental wellbeing, fairness, and a positive team spirit.

10. Mental health: your strategic advantage

Boost staff wellbeing checklist for optimised mental health in Australian workplaces

More than a moral obligation

Staff wellbeing isn’t just a box-ticker; it’s the lifeblood of an effective small-to-medium business. When employees feel safe, they’re likelier to stay, serve customers wholeheartedly, and foster a tight-knit, results-driven atmosphere.

Building genuine psychological safety

Championing mental health involves day-to-day empathy, consistent scheduling solutions (like RosterElf), and honest feedback loops. Done right, you’ll create a place where collaboration thrives and burnout rates plummet.

Handling tougher situations

Even with these strategies, serious depression, anxiety, or traumatic stress can arise:

  1. Suggest professional help like telehealth or local clinics
  2. Adjust roles or hours during recovery phases
  3. Stay approachable, but respect boundaries, letting staff know you care without intruding
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Important Notice

The information contained in this article is general in nature and you should consider whether the information is appropriate to your needs. Legal and other matters referred to in this article are of a general nature only and are based on RosterElf's interpretation of laws existing at the time and should not be relied on in place of professional advice.

RosterElf is not responsible for the content of any site owned by a third party that may be linked to this article and no warranty is made by us concerning the suitability, accuracy or timeliness of the content of any site that may be linked to this article.

RosterElf disclaims all liability (except for any liability which by law cannot be excluded) for any error, inaccuracy, or omission from the information contained in this article and any loss or damage suffered by any person directly or indirectly through relying on this information.

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FAQ

Frequently asked questions

Rostering and Payroll Software Questions? We have the answers.

  • Mental health directly affects productivity, team morale, and employee retention, especially in small businesses where staff work closely together. Addressing mental wellbeing can prevent burnout, reduce absenteeism, and enhance overall workplace culture.

  • Common indicators include frequent absenteeism, mood changes, decreased productivity, withdrawal from team interactions, and increased workplace conflicts. Recognising these signs early allows for timely support and intervention.

  • Affordable initiatives include flexible scheduling, regular check-ins, encouraging open communication, and providing access to mental health resources such as telehealth services or Employee Assistance Programs (EAPs).

  • Stressed or burnt-out employees may struggle with patience, attentiveness, and communication, leading to negative customer experiences. A supportive work environment ensures staff remain engaged and provide high-quality service.

  • Fair and predictable rostering minimises uncertainty, prevents overwork, and allows employees to balance personal responsibilities. Digital scheduling tools like RosterElf can help streamline this process, reducing stress and improving staff satisfaction.

  • Creating a culture of trust, offering private check-ins, sharing personal experiences, and normalising conversations about mental health can help employees feel safe discussing their concerns.

  • Encouraging proper breaks, enforcing reasonable work hours, providing recognition, and fostering a respectful work culture can significantly reduce burnout. Tools like automated rostering can also prevent staff from being overworked.

  • Providing flexibility, reducing unnecessary workload pressure, directing employees to professional resources, and maintaining an open-door policy for conversations can make a significant difference.

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